Christie CP2000-ZX Guide d'installation Page 53

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CP2000-ZX Setup Guide 5-1
020-100098-04 Rev. 1 (06-2009)
5 Troubleshooting
If the projector does not appear to be operating properly, note the symptoms present and use the
following guide to assist you. If you cannot resolve the problems yourself, contact your dealer for
assistance. NOTE: A qualified service technician is required when opening an enclosure to diagnose
any probable cause.
5.1 Power
5.1.1 Projector Will Not Start
1. Check the status of the LEDs on the CDP. If there is no activity (ON and READY not initially
flashing), check the wall circuit breaker to see if it’s ON.
2. Look through the rear, right side grill. If the unit does not contain a UPS, only the left green LED
should illuminate. If the unit has been rewired for a UPS, two green LEDs should illuminate.
3. If there is a problem with the wall circuit breaker “tripping” OFF, have a certified electrician
investigate any electrical problem.
5.2 Lamp
5.2.1 Lamp Does Not Ignite
1. Is there an interlock failure? From the CDP Status menu, check the Alarms and Interlocks
submenu. From the web user interface, check the Status: System menu.
2. If there is any indication through the Status menu of a ballast communication problem, re-boot the
projector and try turning the lamp on again.
3. If the DMD temperature is too high, the lamp will not ignite. Cool the projector and try again.
4. If the lamp does not ignite after the second try, replace the lamp.
5. Listen for a “clicking” noise to indicate the igniter is attempting to strike the lamp. If you do not
hear anything, it may indicate a problem with the igniter (Christie service required).
6. If you hear a brief “click”, but no light appears, the lamp likely needs replacement.
5.2.2 Lamp Suddenly Goes Off
1. Check lamp power through the CDP Lamp menu or from the web user interface Advanced:
Lamp menu. Try increasing lamp power. NOTE: Older lamps may not reliably operate at
significantly lower than rated power.
2. The DMDs may be overheated. Check for an alarm condition.
3. An interlock may be interrupting lamp function.
4. Replace the lamp.
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